Terms and Conditions

VALIDITY

The following terms and conditions apply to all the item sales and supplies between you and EPIDEMIC RECORDS. EPIDEMIC RECORDS reserves the right to amend such conditions in the future. Possible changes to current terms and conditions will be notified by e-mail to all registered users and will immediately enter into force starting from the moment they are published on this website.

CONTRACT BETWEEN YOU AND EPIDEMIC RECORDS

EPIDEMIC RECORDS is by no means liable to you until you receive an e-mail from EPIDEMIC RECORDS confirming that your order has been received and accepted. In case any evident mistakes or inaccuracies regarding goods or orders on EPIDEMICRECORDS.NET website occur, EPIDEMIC RECORDS reserves the right to withdraw from any commitment.

PRICES AND AVAILABILITY

Prices for the EPIDEMIC RECORDS products are clearly displayed on EPIDEMICRECORDS.NET website and include taxes. Shipping costs must be added to such product prices and change according to quantity, total weight and delivery method for each order. Any information about the price and the availability displayed on our website is amenable to changes without prior notice, any payments shall be submitted according to the price displayed on your order confirmation.

PRODUCT DELIVERY

EPIDEMIC RECORDS will dispatch all the ordered items to the address entered while registering, unless requested in the notes when placing the order. All expected delivery times displayed on EPIDEMICRECORDS.NET are estimates based solely on ordinary order processing and on delivery times declared by shipping companies we work with. The couriers won't call the customers beforehand, nor manage requests for deliveries at specific times.

LIABILITY

EPIDEMIC RECORDS is not responsible for any kind of issues such as accidents, explosions, fire, strikes and/or lock-outs, earthquakes, floods or any other similar events which may partially or totally doesn't allow shipping within the times agreed upon by contract. EPIDEMIC RECORDS is not responsible for damages, losses or costs arisen from failure in fulfilling the contract due to the above causes. Consumers' right to a refund shall be limited to the paid amount. Equally, EPIDEMIC RECORDS shall not be liable for fraudulent or illicit use of checks or any further payment methods by third parties when paying the purchased items.

RIGHT OF WITHDRAWAL

The customer has right to withdraw from placed orders without penalties within 30 working days starting from the delivery date. Such Legislative Decree does not cover entities not classifiable as consumers, i.e. whoever acts for purposes related to a possible business activity, or rather whoever places an order entering a VAT Number for invoicing. The right of withdrawal shall be exercised within the allotted time upon an authorization request to the e-mail address store@epidemicrecords.net. Returns are allowed if the items are faulty, do not meet the customer's expectations or are not the right size. In all cases this service is free of charge, and the return shipping costs are always chargeable to the customer. Shipping of the item to return must be via registered mail; the item must be adequately packaged and the customer must send an email to store@epidemicrecords.net upfront. All items must be undamaged, unworn and unstained, in their original packaging (if it allows the items to be shipped safely), with all labels and any other possible part attached. Failure to comply with these terms and conditions shall result in losing the right of withdrawal. We kindly invite our customers to cooperate by following our return policy and by not shipping back items not covered by the right of withdrawal. Once the items have been received, EPIDEMIC RECORDS will provide a refund for the whole amount paid by the customer (shipping costs excluded). The refund will be credited back on the card used for payments through PayPal platform. Please note: shall the right of withdrawal not apply, all items will be dispatched back to the sender, who will be charged all shipping costs.

BUYER'S OBLIGATIONS

Once the "online" purchasing procedure has been completed, the consumer undertakes to print out and keep the present general terms and conditions, which have also already been examined and accepted when registering.

EPIDEMIC RECORDS reserves the right to update or amend the present general terms and conditions anytime. Such changes will be notified on the website homepage and via e-mail. Shall the present general terms and conditions vary, the consumer undertakes to print and keep their latest version. 

The buyer must not enter false, invented or fictional information while registering. Such registration procedure is necessary to enforce the present contract towards the buyer and for all further relevant communication. Personal data and e-mail address must be real, non fictional and must not belong to any third party. Double registrations corresponding to one entity are expressly forbidden, as well as entering third party's data. EPIDEMIC RECORDS reserves the right to prosecute any violation or abuse in the interest of and for the protection of all consumers. 

The customer releases EPIDEMIC RECORDS from any liability deriving from issuing wrong billing documents due to errors in data entered by the customer. The customer is entirely responsible for correct data entry. 

SOLVING CONSUMER DISPUTES ONLINE

The consumer living in Europe must be aware of the fact that the European Commission has created an online platform which is an alternative tool to dispute solving.
Such tool can be used by the European consumer to solve any contractual dispute about/inferring online sales of goods or services in a non-judicial way.
Consequentely, if the consumer is European, he/she can use such platform to solve any dispute coming from an online contract stipulated with the Owner.
The platform is available at this link: (http://ec.europa.eu/consumers/odr/)
The Owner is willing to answer any question submitted via email to the email address reported in this document.

LAWS AND REGULATIONS IN FORCE AND JURISDICTION

All contracts between you and EPIDEMIC RECORDS are subject to the Italian Legislation. The Court of Brescia shall have jurisdiction for all disputes.

Legal location: Epidemic Records di Gabriele Di Grado - Via Galilei 8 - 25045 Castegnato (Italy)